Our standard bond clean does NOT include any of the following:
Includes cleaning of fridge, microwave, toaster, and dusting of furniture. We do not include washing of dishes or linen(cutlery items, pots and pans, sheets etc.. we assume these are already cleaned before you put them back in cupboards) You must tell us if your property is furnished so we can quote correctly.
Carpet Steam Cleaning and Pest Control is included IF you have requested it and added it to your quote.
Our cleans are guaranteed for 5 days. Should your clean not pass agent inspection, please send us the list of missed items and we will provide free of charge- one return visit within 48 hours to complete the missed items. We need a clear itemised list from the agent. Damaged or extremely dirty properties can not be guaranteed..
Our cleaners guarantee does not cover settled dust from the time we clean to the time of inspection; an empty house can accumulate dust very quickly. We also do not guarantee anything being dirtied from an open house.
We require cash payment on the day and you will receive a receipt to provide to your agent.
For security reasons, the cleaners will request payment for the job on arrival
We use Insured Qualified Independent Contractors, www.bondcleanings.com.au as a business is not liable or responsible for any bond cleans. We are a booking agency. If anything is damaged or you have a complaint about your bond clean, it will be forwarded directly to the contractor who you paid. We will also provide you with all of the contractors details to ensure that your problem is resolved as quickly as possible.